Get the Best Support
Here At POCKET BANK
POCKET BANK has your back with knowledgeable and friendly service that is attentive and quick to respond.
Get In Touch
Free feel to get in touch with us and let us know the best way we can support you.
The POCKET BANK Support Advantage
Eager to Serve
Our support team is always ready to help you with any issues or questions regarding our products and services. We pride ourselves on being friendly, professional, and knowledgeable.
Always Listening
We place a high value on merchant feedback and satisfaction. That's why we offer multichannel support. You can reach us by phone, email, or social media, we're here for you.
Personal Touch
We provide personalized and tailored solutions for your business needs. Whether you need to integrate our payment system, optimize your marketing strategy, or access our analytics tools, we have the right experts and resources.
Support Services Offered
- Professional Installation and setup of our payment system on your website or app
- Troubleshooting and resolving any technical issues or errors
- Training and guidance on how to use our features and functions
- Consultation on how to grow your business and reach more customers through payments
- Access and assistance with our dashboard, reports, and analytics tools
- Distribution & Lifecycle services: key injection, deployment, repairs, warehousing, logistics. All hardware is owned by POCKET BANK.
Exceptional Support Benefits
- Education on our secure, fast, and convenient payment system that supports a World of Payments
- Insights on Tools to succeed for getting the most of our comprehensive and flexible platform – such as managing your transactions, invoices, refunds, and promotions
- Dedicated & Experienced Team that understands your business goals and challenges, offering strategies to help make everyday business easier